Warranty

Warranty Policy:


Epic Sports Badminton does not extend warranty coverage on purchased items. However, products from Yonex and Victor are backed by the manufacturers with a 6-month warranty for racquets and a 3-month warranty for shoes from date of purchase, covering factory defects in materials and workmanship only.


Warranty Qualification:

  1. The above warranty does not apply to string breakage or to racquet breakage caused by intentional or accidental misuse as determined by Yonex Canada.
  2. Final sale items are sold as is and are not covered by any manufacturer warranty
  3. Replacement racquets do not qualify for additional warranty.
  4. The above guarantee covers replacement of frame only, stringing is not covered.
  5. All shipping costs will be at the buyer's expense.

***Racquets strung above the tension recommendation are not covered by the warranty. 


Please be aware that warranty coverage is not guaranteed and is subject to the manufacturer's discretion.


Certain items (ex. discontinued Items) may not be covered by the manufacturer's warranty. If you would like to confirm its eligibility for manufacturer warranty protection, feel free to reach out to us via email at shopepicsports@gmail.com 


YONEX Canada Warranty Process:


Please ensure the item is packaged securely and include the purchase receipt. Once the claim is approved, Yonex Canada will send the racquet back to you directly. You may ship it to the address below.


If you are unsure if your product is eligible for the manufacturer warranty protection, feel free to reach out to us via email at shopepicsports@gmail.com with images of the product and your receipt.


YONEX Canada:

#38-1022, 15th Street NE Calgary, Alberta T3J 0T1, Canada

Tel:  1-800-661-9262 / 1-403-243-0930


Victor Canada Warranty Process:

Please submit the warranty form linked below to Victor directly.

 

Victor Warranty Form https://ca.victorsport.com/download/2886